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A common outcomes framework provides an organized, generalized set of outcomes and outcome indicators that nonprofits can use to help them determine the outcomes and outcome indicators appropriate for their service programs. These sample outcomes are provided to assist you in finding appropriate ways to measure progress toward your program goals.
| 1) Knowledge/Learning/Attitude |
a) Skills (knowledge, learning)
Common Indicators: |
Percent increase in scores after attending
Percent that believe skills were increased after attending
Percent increase in knowledge (before/after program)
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b) Attitude
Common indicators
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Percent improvement as reported by parent, teacher, co-worker, other
Percent improvement as reported by participant
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c) Readiness (qualification)
Common Indicators
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Percent feeling well-prepared for a particular task
Percent meeting minimum qualifications for next level
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2) Behavior
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a) Incidence of bad behavior
Common Indicators |
Incidence rate
Relapse/recidivism rate
Percent reduction in reported behavior frequency
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b) Incidence of desirable activity
Common Indicators |
Success rate
Percent that achieve goal
Rate of improvement
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c) Maintenance of new behavior
Common Indicators |
Number weeks/months/years continued
Percent change over time
Percent moving to next level/condition/status
Percent that do not reenter the program/ system
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3) Condition / Status
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a) Participant social status
Common Indicators |
Percent with improved relationships
Percent who graduate
Percent who move to next level/condition/status
Percent who maintain current level/condition/status
Percent who avoid undesirable course of action/behavior
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b) Participant economic condition
Common Indicators |
Percent who establish career/employment
Percent enrolled in education programs
Percent who retain employment
Percent with increased earnings
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The information above is from the Urban Institute’s Outcome Indicators Project
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